However - some offices serve non-populations. For example, our Business Career Services team works with students, but also employers. There is a possibility for me, as the business librarian, to work with BSC to find new potential employers to bring to campus, or to research the companies and the industries before their arrival so we can plan a better event for both students and employers. Institutional research is another potential partner that does not directly serve students. Working with your education librarian, (that will be familiar with NCES, ERIC, and other educational resources) IR could be a great partner for collaborating on institutional reports, and get the library a seat at the table when they otherwise may not be invited. Other possibilities include developing relationships with the board of trustees, and providing research on the community where your campus is located or the forthcoming technological needs of students. The board ultimately cares a great deal about students and student success, but that is not the role they play in the university. Their job is quite different than any other department - so understanding the uniqueness is pivotal for the department to see value in your services and partnership.
Stakeholders are anyone that could be even remotely impacted by your department. For example, if I wanted to create that relationship with the Loyola Men's Basketball team - who are the stakeholders?
- Student Athletes - the obvious stakeholder group this relationship would be trying to support
- Administrators/Staff - those individuals that would get us connected to the team, and also have a vested interest in the academic success of the athletes
- Campus departments that work with athletics - perhaps you can convince campus transportation to provide a bus with Wi-Fi, so students can read eBooks on their commutes to away games
- Fans - not only do they have an interest in keeping their athletes on the courts, but they have an emotional connection to the athletes, since they represent the institution. If your work with athletics is successful, the fan groups could become likely candidates for new relationships.
- Sponsors - If your department helps keep athletes on the court, your athletic sponsors will be grateful! Ask for them to sponsor prizes for a library half-time trivia contest, or other fun programs by proving that you are an essential component of the basketball team's success.
- Other Loyola librarians - is someone else already liaising with this team, or another? Could they be a partner by providing a framework for success, or helping you meet the right people?
- Faculty members - if faculty members are aware of a struggling or particularly successful athlete that deserves recognition - do they know they can contact you for help, or to submit the student's work for a research award?
- Tutoring Center/Writing Center - they might be offering existing support services; it is important not to step on anybody's toes, but working collaboratively would be an excellent opportunity.